Abul Mahbubullah

5563 Appaloosa Circle

Morrow, OH 45152

513- 335-8897

akmahbub@yahoo.com

Professional Summary

I am a professional consultant with 18 years of experience as a Professional on Windows environment in Analysis, Coding, Design, Development, Documentation, and Testing of application systems with the last 2 years working

 

in Epic Clarity Report Writing. My report writing certifications are in “Clarity Data Model - EpicCare Inpatient” and “Clarity Data Model - Willow”, with additional experience in HIM, Radiant, Resolute PB & HB, Ambulatory, ASAP, and Meaningful Use. I am also certified in “Reporting Workbench”.

I have worked through pre go-live and post go-live phases of Epic and have experience with version change, validation, and testing of Epic, including Business Objects. I am very knowledgeable on Hyperspace Chronicles/workbench reports for validating data with Clarity and for understanding the work flow. I bring over 16 years of experience in database design, schema, and business intelligence.

Career Highlights:

·                          Demonstrated experience working with clients that include:

 

·  Successfully managed daily MIS operations in Synchrony Financial/Bank's daily collection operations through overseeing Jobs, DTS/SSIS packages, emailed reports or web reports.

·  Successfully managed pre and post-migration of all applications, databases,systems for Synchrony Financial/Bank as it became a new company separating from General Electric company.

·  Successfully designed and implemented reports at Post-Go-Live phase at Inova Health System, which is among the TOP 25 of regional hospitals.

·  Successfully designed reports from the Legacy System into EPIC system and implemented for the Cincinnati Children’s Hospital Inpatient Go-Live.

·  Worked in the Meaningful Use project at Sisters of Mercy (eighth largest Catholic health care system in the U.S. and serves more than 2.7 million people annually) whose ten hospitals were among the first in the nation to provide this meaningful use verification. 

·  Participated in Successful on-going delivery of Stage-2 Meaningful Use reports to CMS to achieve Stimulus money at Sisters of Mercy Health System, St. Louis, MO.

·  Participated in completion of Stage-1 Meaningful Use reports deliverable s to CMS to achieve First payment of Stimulus money at Kadlec Health Systems, Richland, WA.

·                          Expertise includes thorough knowledge of Epic Software's different modules in Hospital setting including certification in, “Clarity Data Model - EpicCare Inpatient”, “Clarity Data Model – Willow”, and “Reporting Workbench”.

·  Participated during pre/post go-live of Epic implementation and in ARRA/Stage- 1 and Stage -2 Meaningful Use projects.

·  Worked under HIPAA and JCAHO guidelines Clarity Data Model – EpicCare Inpatient in Hospital setting.

·                          Expertise in Report Development utilizing Business Objects XI/XIR2, Crystal Report 2008/XI and Oracle Database 11g.

·                          Expertise includes Microsoft office application development, web application development, and database development.

·                          Participated in all phases of the Software Development Life Cycle (SDLC) and Testing Life Cycle.

·                          Reviewed Business Requirement Analysis and System Specifications Analysis. As it pertains to any project.

·                          In-depth knowledge of validation principles and GMP, GLP, or GCP, 21 CFR Part 11 and industry best practices in validation and regulatory compliance such as Sarbanes-Oxley Act.

·                          Strong analytical and problem solving, interpersonal and communication skills, and able to adopt new technologies as needed in rapidly changing IT environment.

·                          QA methodologies, System Audits, Risk Management, Change & Version Management, and Release Management.

Areas  of Expertise:

Application Systems | Server Administration | Report Writing- Inpatient, Willow, HIM, Radiant, Resolute, Meaningful Use  Reporting Workbench | Live Support | Go-Live Support | Epic Implementation | QA Methodologies
Design, Build, & Validation | Software Development Life Cycle | HIPAA & JCAHO

Education / Certifications / Licensure

·               M.S., Environmental & Occupational Health Sciences, Hunter College (CUNY), NY.

·               M.S., Natural Science, Stephen F. Austin State University, TX.

·               Certifications:

·   Clarity Data Model - EpicCare Inpatient, NVT 2012

·   Clarity Data Model – Willow, NVT 2012

·   Epic Reporting Workbench, NVT 2010

·               Certificates:

·   Certificate of Achievement- Crystal Reports XI Level 2 by Max Technical Training, OH

·               Training:

·   Verint Call Recording

·   EC_Council Ethical Hacking and Countermeasures Training

·   Epic Training: Reporting Workbench Administrator- RPT200: Reporting Workbench Report Writing and Administration

·   Epic Training: Administrator [Clarity]- CLR100: Clarity Extract, Transform, & Load Administration

·   Epic: Inpatient Medical Fellow and Resident Training, CCHMC, OH.

·   Epic: Inpatient APN and PA, CCHMC, OH.

·   INP 100: EpicCare Inpatient Fundamentals Training, Epic Systems, WI, January, 2009.

·   Crystal Reports 2008, OH.

·   Technical training in Web Intelligence Rich Client Business Objects XI 3.1 by Kalvin Consulting, OH

·   HIPAA Privacy Training and HIPAA Security Training

·   ITSM Service and Support, CCHMC, OH.

·   Health & Safety Training and Safety College, CCHMC, OH.

Information Technology Applications/Systems Experience

·              Epic:

·  Reporting Workbench Administrator- RPT200: Reporting Workbench Report Writing and Administration

·  Administrator [Clarity]- CLR100: Clarity Extract, Transform, & Load Administration

·  Inpatient medical fellow and Resident Training

·  Inpatient APN and PA (Advanced Practice Providers and Physician Assistant)

·  Clarity Clinical Reporting – Inpatient by Epic Systems

·  Clarity Clinical Reporting – Willow by Epic Systems

·   

·              Operating Systems Windows: 7/XP/2000/NT 4.0/98/95, UNIX

·              Languages: Visual Basic, VB.Net, VBA, C++, HTML, XML, SQL, FORTRAN, BASIC

·              Scripting: JavaScript, VBScript

·              Databases: MS SQL Server, DB2, Oracle 11g, MS Access, SQLDeveloper, Toad

·              Project Management: MS Project and Visio

·              Reporting Tools: Hyperion, Crystal Reports XI/2008, Digital Fuel, Microsoft Access, Microsoft SQL Server

·              Front-End GUI Tools: Visual Studio, Visual Basic, VBA, FrontPage, Visual InterDev and PeopleSoft

Professional Experience

Synchrony Financial, Kettering, OHJan 2014 – July 2015
Lead Analyst
 

·               Working as a Lead Analyst at Synchrony Financial’s Collections MIS Department. 

·   Managed the whole array of technological system encompassing Collection activities involving applications, databases, systems to effectively increase the revenue for the new company. 

·   Managed migration technological infrastructure in line with separation from GE Capital, a GE company.  The migration efforts were broken down in few segments so preparation, managing and testing can be well handled to make them a seamless and smooth transition.

·   Actively supported daily DTS/SSIS/MSAccess jobs by creating a monitoring system with alerts, trouble-shooting issues of job failures and re-running them when necessary.

·   Managed migration of servers from Windows 2003 32--bit environment to Windows 2008 R2 64-bit environment which involved proper planning and testing so they will work in the 64-bit environment.

·   The job involves in:

·   (a) Managing the whole life cycle of the project through information gathering,  Learning  application work-flows, validating data against Databases and post-production support.

·               (b) Monitoring daily production reports, SSIS packages, Job Agents, Issue management and resolution

 

·               Windows XP, Windows 2008 Server, Microsoft SQL Server Database,  Oracle Database, Microsoft Access .

 

CTG Health Solutions, Dallas, TXOct 2012 – Sep 2013
Senior Consultant

·               Working as an Epic Clarity Reports Writer at Inova Health System’s Information Services Department. 

·   Developing and modifying existing reports within Epic’s ClinDoc modules for implementation after Go-Live. 

·   Writing complex SQL queries utilizing Stored Procedures, Scripts, and Views. 

·   Validating reports in Hyperspace by conducting Epic-Crystal Integration. 

·   The job involves in:

·               (a) Gathering technical requirements from users and SMEs;

·               (b) Learning  application work-flows in Hyperspace, validating data in Record Viewer and Data Dictionary;

·               (c) Creating test cases and scenarios in Test environment and saving the  test data in the test databases;

·               (d)  Modifying Epic Workbench reports in Hyperspace to validate data against Clarity Database;

·               (e) Scheduling reports in Hyperspace by utilizing Epic-Crystal Integration for publication;

·               The reports are developed utilizing Crystal reports 2008 and Epic-Crystal Integration.

·               The work involves in writing extensive queries in Microsoft SQL Server Database Management Studio.

·               Windows XP, Microsoft SQL Server Database, EPIC Hyperspace, Crystal Report 2008, Citrix.

Kadlec Regional Medical Center, Richland, WAMar 2012 – Jun 2012

Programmer Analyst

·               Worked as a Programmer Analyst at Kadlec Regional Medical Center’s IT Division.  Worked on the “Meaningful Reports Project Stage - 1”. 

·   Developed and modified existing reports based on Epic’s Model reports.  

·   Tested reports in Production and Test environments. 

·               The reports were developed utilizing Crystal reports 2008. The work involves in writing extensive queries in MS SQL Server Management Studio 2010.

·   The job involved in:

·               (a) Coordinating with the Build Team about technical requirements in all aspects of the project

·               (b) Learning application work-flows in Hyperspace

·               (c) Validating data in Record Viewer and Data Dictionary

·               (d) Testing and validating the Clarity data against the Workbench reports

·               (e) Coordinating with the Build Team on work-flow issues, Batch Jobs, data transfer issues to ensure successful ETL process into the Clarity database

·               (f) Validating and enhancing the Meaningful Use reports.

·   Windows XP, Microsoft SQL Server Management Studio 2010, EPIC Hyperspace, Crystal Report 2008, Citrix.

Sisters of Mercy Health System, MO Jan 2011 – Sep 2011

·               Programmer Analyst

·               Worked as a Programmer Analyst at Sisters of Mercy Health System’s Information Services Department. 

·   Developed and modified existing reports within Epic’s Inpatient, Rx, Resolute (HB/PB), and Radiant modules for enhancement/scope change. 

·   Wrote SQL extracts for different projects. 

·   Tested numerous reports in Business Objects XI WebI Rich Client for version change. 

·   The job involved in:

·               (a) Gathering technical requirements from users and SMEs;

·               (b) Learning  application work-flows in Hyperspace, validating data in Record Viewer and Data Dictionary;

·               (c) Creating test cases and scenarios in Test environment and saving the  test data in the test databases;

·               (d)  Creating Epic Workbench reports in Hyperspace to validate data against Clarity Database;

·               (e) Scheduling reports in Business Objects InfoView for publication;

·               (f) Managing Incidence Management Issues and coordinating the Trouble tickets to help continuous operation of the hospital;

·               (f) Validating and enhancing Meaningful Use reports.

·               The reports were developed utilizing Crystal reports XI/2008 and Business Objects engine.

·               The work involves in writing extensive queries in Oracle 11g Database and SQLDeveloper.

·   Windows XP, Business Objects XI/XIR2/WebI Rich Client , Oracle Database 11g, EPIC Hyperspace, Crystal Report 2008/XIR2, Maximo, Citrix.

St. Elizabeth Medical Center, KY Dec 2010 – Jan 2011

·               Epic Consultant

·               Worked as an Epic Consultant/Analyst at St. Elizabeth Medical Center's Department of Information Services Clarity Group. 

·   Developed Inpatient, Radiant, and Health Information Management (HIM) System reports for any aspects of Health-care management.

·               The reports were developed utilizing Crystal reports XI and Business Objects engine. The work involved writing extensive queries in MS SQL Server 2008 Database and SQL Developer.

·   The job involved in:

·               (a) Identifying technical requirements interviewing users, Application Team and EPIC software Systems Subject Matter Experts (SMEs);

·               (b) Researching application work-flows in Hyperspace, validating data in Record Viewer and Data Dictionary;

·               (c) Creating test cases and scenarios in Test environment and saving the  test data in the test databases;

·               (d) Creating Epic Workbench reports in Hyperspace to validate data against Clarity Database;

·               (e) Scheduled reports in Business Objects InfoView for publication, utilized Instance Manager to monitor scheduled reports for various actions.

·               Windows XP, Business Objects XI/XIR2, MS SQL Server 2008 Database, EPIC Hyperspace, Crystal Report XI, Citrix.

Cincinnati Children’s Hospital Medical Center, OH Dec 2008 – Nov 2010

·               Epic Analyst

·               Worked as an Epic Analyst at Cincinnati Children's Hospital Medical Center's Department of Information Services Clarity Group.

·   Involved in pre/post Go-Live of Epic at this organization.

·   Developed and modified existing reports within Epic’s Inpatient, HIM, Rx, HB/PB, Radiant modules which helped physicians, health care professionals and management staff to manage day to day business of patient health care.

·   The reports were developed utilizing Crystal reports XI and Business Objects XI WebI Rich Client.

·               The work involved writing extensive queries in Oracle 11g Database and MS SQLDeveloper.

·   The job involved in:

·               (a) Identifying technical requirements interviewing users, Application Team and EPIC software Subject Matter Experts (SMEs);

·               (b) Researching application work flows in Hyperspace, validating data in Record Viewer and Data Dictionary;

·               (c) Creating test cases and scenarios in Test environment and saving the test data in the test databases,

·               (d) Creating Epic Workbench reports in Hyperspace to validate data against Clarity Database;

·               (e) Scheduling reports in Business Objects InfoView for publication, utilized Instance Manager to monitor scheduled reports for various events;

·   (f) Testing and validating existing reports in Business Objects XI WebI Rich Client  environment during upgrade to new Epic version;

·               (g) Performing the duties of On Call Coordinator to facilitate Change Management issues, Incidence Management Issues and coordinate the trouble tickets to help manage round the clock operation of the hospital.

·               Windows XP, Business Objects XI/XIR2/WebI, Oracle Database 11g, EPIC Hyperspace, Crystal Report XI, TestTrack Pro, ISTM, and Citrix.                 

FirstGroup America, OH Jun 2008 – Dec 2008

·               System Analyst

·               Worked as a System Analyst at First Group America's e Branch School Bus Management and Operations System. The front end is developed in Visual Basic programming language and the back-end is Microsoft SQL Server 2000.  

·   The job involved in:

·               (a) Identifying technical requirements from business requirements, deliver  ongoing support and enhancements to the end users;

·               (b) Troubleshooting application support issues and provide direction for work-around, corrections and enhancements to support the e Branch's School Bus Management and Operations System in North America. The daily routine involved building database prototypes in test environment utilizing DTS and PCAnywhere tools, re-creating the problem or issue and pinpointing the solution. The work also involved integration with PeopleSoft databases and web interfaces for data validation, business process cross checking and validation. Occasionally it also required redesigning Crystal report templates, analyzing database interfaces and queries.

·               Windows XP, Visual Studio, Microsoft SQL Server 2000, Crystal Report, PeopleSoft.

Honda of America Manufacturing Inc., OH Oct 2007 – Mar 2008

·               Developer

·               Worked as a Developer at Honda Manufacturing of North America's Automobile Warranty application. The front end is developed in Visual Basic programming language and the back-end is Microsoft Access 2003. The development involved re-designing GUI, re-writing and improving the programming logic to effectively speed up the system and process the auto warranty claims.

·   The project involved in acquiring business model and work-flow from users and pertinent individuals, re-writing the database queries, and programming logic and finally, improving the Graphical User Interface (GUI) to help the users process the claims in an efficient manner. This project will aid in acquiring and analyzing the auto quality data to improve auto production and improve sales revenues.

·               Windows XP, Visual Studio, Visual Basic for Application (VBA), Microsoft Access 2003, COM, DCOM, and Citrix.

Siemens IT Solutions and Services, Inc., OH Feb 2007 – Sep 2007

·               Developer

·               Worked as a Developer for the Business Intelligence Group- IT Solutions and Services; developed and maintained applications customized applications and created effective solutions by designing databases in Microsoft Access, Microsoft SQL Server, and Oracle.

·   Developed a customized application hat parses files generated by Lawson Security database and created Microsoft Access database tables for generating reports; it was developed in Vb.Net platform and dynamically creates queries and data definition tasks by effectively using ADO.Net and OLE automation. The application reduced the manual labor time by 99% and offers internal control, ongoing assessment, and disclosure as required by the Sarbanes-Oxley Act. 

·   Created reports by utilizing Data Transformation in Microsoft SQL Server and Digital Fuel; the application rendered automation, and satisfies matrices as per Service Level Agreements (SLA) with customers.

·   Developed Client Server applications, office applications and databases utilizing VB and VBA; the development utilizes File Stream, File system objects, Microsoft Access Macros and Modules.

·               Windows XP, Visual Studio, Visual Basic for Application (VBA), SQL Server 2005, Oracle 9i, Toad, Digital Fuel, Internet Information Server (IIS), COM, DCOM.

New Jersey Feb 2002 – Dec 2006           

·               Information Technology Consultant

·               Worked as an Information Technology Consultant/Business System Analyst for different clients.

·   Performed detail analysis of the business systems and functional systems, created accounting and reports.

·   Developed and maintained applications and increased sale generated revenues. Prepared and maintained all training manuals and technical documentation.

·               Windows 2000, Visual Interdev, Visual Basic 6.0, Visual Basic 2005, Visual Basic for Applications (VBA), SQP Server7.0/2005, Internet Information Server (IIS), COM, DCOM.

Chubb Insurance, NJ Nov 2000 – Dec 2001

·               Programmer Analyst

·               Responsible for participating in business and technical meetings at various stages of the project. Attended walkthroughs of the test plans for the components developed.

·   Developed an n-tier claims processing application (intranet) built on ICBA/M (Internet Component-Based Architecture for Microsoft).

·   Developed Visual Basic components to add functions and procedures to this of large               Claims-Processing Application.

·   Developed SQL statements to query the MS SQL Server Database for consistency of data and Data Quality.

·   Wrote and executed manual and automation test cases and assisted in SDLC and test cycles.

·   Participated in debugging issues for testing.

·               Windows NT, Visual Interdev, Visual Basic 6.0, SQL Server 7.0, DB2, Microsoft Transaction Server, Microsoft MS/MQ and Internet Information Server (IIS), ASP, COM/DCOM

JobReq.Com Inc., NJ Aug 2000 – Oct 2000

Developer/Database Programmer Consultant

·               Responsible for developing an Internet application for a job requisition/job matching company, which enables the customers to access their account through World Wide Web and place job requisitions.

·   Created/Modified HTML pages for better graphical and functional standpoint.

·   Developed MS SQL database tables based on business requirements and better performance. Wrote SQL stored procedures, triggers in MS SQL database.

·   Conducted walk-through of the site development plan with development, design, and test teams. Analyzed the business processes and requirements.

·               Visual Basic 7.0, MS SQL Server 7.0, Visual Interdev, MS FrontPage, HTML, Windows NT

Berlitz International, NJ Mar 2000 – Aug 2000

Web Developer/Database Analyst/Consultant

·               Responsible for developing an n-tier intranet application for a major global company; this customer enrollment and management system is based on Microsoft’s DNA architecture.

·   Developed Active Server Pages (ASP) using MS Visual Interdev.

·   Created Database tables in MS SQL Server 7.0. Wrote Stores procedures and Triggers. Involved in querying and updating records and Validating Database.

·   Created detailed Test Plans and Developed test cases.  Involved in functional testing of the e-business solutions.

·   Summarize test results in formal test analysis reports according to the Documentation standards.

·               MS-Office Tools, HTML, Sybase, MS SQL Server 7.0, IE 5.0, Netscape Navigator 4.7, Win NT, Visual Interdev, Visual Basic 6.0, Internet Information Server (IIS)

Johnson & Johnson Pharmaceutical, NJ April 1999 – Jan 2000

System Analyst/Consultant

·               Worked as a Consultant for Pharmaceutical Research Institute, Johnson & Johnson developing a Universal Instrument Interface (SCOTTY) application for non-chromatographic Instruments; the front end is developed using Visual Basic and other Third-party tools and the back end is an ORACLE database and involved understanding the RS-232 communications capability of the instrument; building configuration files specific for the instrument, and sending pertinent data to the server.

·   Developed configuration files (modules) in Visual Basic specific for each laboratory equipment. Analyzed business requirements, functional specifications, and system requirements. 

·   Analyzed RS-232 communications capability of the instrument through different tests. Uploaded different files in UNIX environment.

·   Created and maintained IO/OQ, and participated in Change Control. Reviewed/updated/maintained documentation of different software/systems in compliance with GMP, GLP, or GCP and 21 CFR Part 11.

·   Tested applications, license management, user training, and project participation throughout its life cycle.

·               Windows NT / UNIX, HTML, Oracle, Visual Basic

Lucent Technologies, NJ Sep 1998 – Feb 1999

Web Developer/Programmer Analyst

·               Responsible for developing an application for a Metabolic Analyzer using Visual Basic 5.0 and VBA, which intercept live data as patient exhales breath for different types of metabolic analysis and data manipulation to render health information.

·   Maintained/created web pages for Lucent's Real state corporate intranet.

·   Developed web pages utilizing Microsoft FrontPage, Visual Studio/Visual InterDev. Effectively used ActiveX controls, WebBot controls and applets in web pages.

·   Published web pages, images and files in Microsoft Internet Information Server and UNIX Servers.

·   Developed an application using VBA utilizing the MSComm32.ocx ActiveX control.

·   Saved data in sequential files for later manipulation and Database functionality.

·   Analyzed business requirements, functional specifications, and system requirements.

MetLife Insurance Company, NJ Jan 1998 – Aug 1998

Programmer/System Analyst

·               Worked as a Programmer Analyst/Database System Analyst for MetLife Insurance

·   Developed many custom applications for a number of clients using Visual Basic and               Access Databases. Converting database files into Microsoft Access and Microsoft SQL Server 6.5 databases. 

·   Used Visual InterDev Query Designer to create and run SQL Queries.

·   Analyzed business requirements, functional specifications and system requirements. Analyzed reporting environments, format, and medium utilizing Hyperion Reporting Tool.

Oxford Environmental, Inc., NJ Jan 1997 – Dec 1997

Industrial Hygienist

·               Managed Lead abatement projects as Environmental Health & Safety Officer/ Lead Inspector. 

·   Conducted industrial hygiene sampling, environmental and safety audits while representing the site on the environmental and safety networks.

·   Maintained compliance to all environmental, health, and safety regulations and act as a liaison with government agencies and the company.

·   Conducted Phase I & II site surveys, environmental sampling of air, water, and soil samples. 

·   Monitored worker safety and compliance on-site and by reviewing laboratory results.

Enviro-Probe, Inc., NJ Oct 1995 – Dec 1996

Environmental Laboratory Manager

·               Managed daily operations of the Laboratory including sales and marketing

·   Maintained liaison with federal and state agencies.

·   Maintained Laboratory Information Management System (LIMS) for analytical and quality control data.

·   Wrote EXCEL Macros and Lotus 123 programs for laboratory analytical systems and database.

Scientific Laboratories, Inc., NY Jun 1994 – Aug 1995

Laboratory Supervisor

·               Worked as a Supervisor for this Analytical Laboratory. Improvised Laboratory Information Management System (LIMS) to achieve productivity and user-friendliness

·   Managed Total Quality Management (TQM) of the Laboratory.

·   Trained and supervised employees on laboratory analytical and computer information systems.

·   Co-coordinated liaison with different state and federal agencies on regulatory and other issues.

·   Wrote Basic, FORTRAN based programs for analytical, quality control and archival purposes.

Port Authority of New York and New Jersey, NJ Nov 1990 – Jun 1994

Environmental Analyst

·               Worked as an Analyst for this major Quasi-Government organization

·   Developed SOP for lead sample handling and quality control of contract laboratories.

·   Developed Sops for lead sample handling and quality control of contract laboratories.

·   Developed several programs using FORTRAN, QBasic, Lotus 123, EXCEL and Dbase IV for the Laboratory's Information Management System.

AMA Analytical Services, Inc., MDApr 1989 – Oct 1990

Technical Analyst

·               Worked as an Analyst for this environmental company. Performed Transmission Electron Microscopy, Quality Control/Quality Assurance, and Standard Operating Procedure development.

·   Managed highly sophisticated and totally computerized analytical systems, which were on an IBM machine developed by Princeton Gamma Tech.